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Frequently Asked Questions
How long will it take for my order to be delivered?
How long will it take for my order to be delivered?
We do our best to deliver your order to you as quickly as possible; the average delivery time within the Netherlands is 1 to 6 working days, outside the Netherlands 2 to 7 working days depending on the product and supplier.
Are there shipping costs?
Are there shipping costs?
Shipping costs start from €4.99 and are free for orders over €60.
How do returns work?
How do returns work?
Returning items is easy. Contact us via the contact form, and we'll guide you through the process.
Which payment methods do you accept?
Which payment methods do you accept?
You can pay with iDeal, credit card, Bancontact, and more. All our payment methods are safe and reliable.
Can I track my order?
Can I track my order?
Yes, once your order has been shipped, you will receive a track & trace code to follow your parcel.